Service and territory
The contractor must perform the requested service and serve the homeowner location.
Lead and matching disclosure
Homeowner fit comes before paid visibility.
THP evaluates service, location, capacity, emergency capability, evidence, and response history before sponsorship can affect priority among qualified options.
Qualification gates
A contractor must fit the request before ranking matters
Availability and capacity
The route must be active, within capacity, and emergency-capable when required.
Evidence and performance
Required verification state, response history, and recorded reliability can affect eligibility and ordering.
Never eligible
THP excludes routes that fail required gates.
- Outside the recorded service area or trade.
- Suspended, rejected, inactive, or over capacity.
- Missing a required verification gate.
- Repeatedly failing the applicable response standard.
No guaranteed match
A request does not guarantee a contractor, appointment, quote, response time, price, or completed job. When qualified automated supply is exhausted, the request remains open for assistance.
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